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Box Office

Tickets and flex passes

Tickets to The Displaced are Pay-What-You-Can! Flex Passes are currently on HOLD for 2021.

Reserve your seat

Experiencing problems? Email or call 415-523-0034 for assistance.



Humans > Art. 

That feels like a radical statement for an arts organization to make, but it shouldn’t be: the health and safety of our patrons, performers, crew and staff comes before anything.

What does that mean? 

  • We may cancel a show. If a crewmember is sick, or if the ever-flexing pandemic makes it unsafe to proceed, we will cancel a performance. We’ll make every attempt to switch your ticket to another show, and/or provide a video option.
  • All staff, crew, and patrons must show proof of vaccination to enter our spaces. If you have questions about what is a valid proof of vaccination, scroll down.
    • For select performances, patrons may show proof of a negative COVID-19 test result instead of vaccinations. These nights will have increased distancing and capacity limits. 
  • Masks make life less scary. A mask must be worn by staff, crew, and patrons whenever indoors. No eating, itching, or letting your nose hang out in the open air once you are inside the theater.  
    • The actors, when they are on stage, will be the only ones unmasked. To keep them safe, the rest of us will do all the things. 
  • Seating will be assigned and spaced-out following physical distancing guidelines. Right now, there will be at least one seat to the right and left side of your party. 
  • Because of this, walk-ins are highly discouraged. If space allows and you are able to meet our COVID safety protocols, we will accommodate walk-ins — but all tickets are pay-what-you-can, so we encourage you to make a reservation!
  • We’ll make the space nice for you. We’ve increased our cleaning and sanitizing protocols, and are working to make the experience as low-touch as possible. 
  • We’ll limit our time inside. The Displaced is 90 minutes, no intermission, and the house and pass-through lobby will both open 30 minutes prior to the show. Our post-show Fireside Chats will be more accessible than ever, because they’ll be on Twitch! Check out the other amazing content on our channel, and we’ll send you a special link to a Chat where you can ask questions, share your thoughts, and chat with artists and other patrons.
  • Mental health is also health. Obviously, if you are sick or have any COVID symptoms, stay home, and we’ll switch your ticket to another night or get you a video option. But take care of your mind as well — if your showtime comes and you just can’t quite step inside, no worries, we’ll switch your ticket or get you a video option, no questions asked. 

We know that, even with every possible safety precautions, some people may not be ready to come back to live, indoor theater. And some people might think they are, but change their minds when they go to step inside, or halfway through the show. 

That’s all okay. We are going to be flexible, and embody ease, and be kind to each other throughout this — we’re all processing a year’s worth of trauma (or more…) and we all need a little more room than necessary.

We want the only terror you feel to come from this amazing play and technical effects — not the experience itself. So once in the space, our staff will be gentle in our reminders of these protocols, but we will be insistent that they are followed, in order to protect our community members who may not feel empowered to speak up for their safety.


We’re ready, and we’re so excited to see you.



More details:

Crowded Fire Theater, and the Potrero Stage, have undertaken appropriate modifications to comply with current health and safety protocols provided by the San Francisco Department of Public Health. These measures include requiring proof of negative COVID-19 test or full vaccination, mandatory face coverings, increased space between seating groups, increased cleaning before, during and after performances, and a no-touch or low-touch experience. 

All patrons will be required to provide proof of a full COVID-19 vaccination.

Full vaccination is defined as completion of the two-dose regimen of Pfizer or Moderna vaccines or one dose of Johnson & Johnson vaccine administered two weeks or more in advance of the your show date. Fully vaccinated patrons must bring a paper, photo, or electronic copy of their completed vaccination card or a record of vaccination directly from the healthcare provider who administered the vaccine with an appropriate ID matching the name on the proof of vaccination for entry.


On select nights, proof of a negative COVID-19 test is allowed instead of proof of vaccination. 

This can be an electronic, photo, or paper copy of their negative COVID-19 test result with an appropriate ID matching the name on the proof of negative COVID-19 test. The test must be a PCR test taken not more than 72 hours before the event.


In addition, please self-assess your health before leaving home by considering the following questions:   

  • Within the past 10 days, have you been diagnosed with, or tested positive for, COVID-19?
  • In the past 10-14 days, have you had close contact with anyone who has COVID-19, during their contagious period?
  • In the last 24 hours, including today, have you had any of the symptoms below, that is new or not explained by another condition?
  • A cough, shortness of breath, or difficulty breathing?
  • A fever of 100.4°F/38°C or higher?
  • Chills, fatigue, or muscle and body aches?
  • Headache or a sore throat?
  • A persistent runny nose?
  • Diarrhea?
  • A sudden loss of taste or smell?

By entering the Potrero Stage, you acknowledge that you have reviewed and answered “no” to all these questions. Please review them, and if you answer yes to any, you will be asked to return another day and offered a refund.

Don’t forget to mask up. Face masks must completely cover nose and mouth and have ear loops or similar to hold in place. Gaiters and bandannas are not acceptable.

Don’t worry about printing your tickets — all you need for entry is your proof of vaccine and an ID.


We are proud to be a Blue Star TheaterCrowded Fire thanks those in our community who have served to protect our livelihoods. In thanks for your service, we offer active duty military personnel and veterans a buy-one-get-one (BOGO) ticket deal for any of our productions. Contact to make your Blue Star ticket reservation. 


Click here for the full Google map

Plan Your Visit

Our Mainstage Productions are presented at the Potrero Stage (formerly known as the Thick House) at 1695 18th St. in San Francisco. There is generally plenty of street parking available in the evenings. Please note, we do not have dedicated theater parking/handicap parking spaces.

Public Transit Directions to Potrero Stage:

1)Take BART to 16th St Mission, and then take the 22 bus to 18th/Connecticut stop. Walk down the hill one block. The theater is on the left side of 18th St.

2) T to Sunnydale (or KT Ingleside, depending on where you get on) to Third/20th stop in the Dogpatch. Take the 22 bus at 20th Street (west of Third) to 18th/Connecticut stop. Walk down the hill one block. The theater will be on the left side of 18th St. coming from this direction.

CalTrain to 22nd St. stop. Walk north on Pennsylvania, turn left/west onto 18th St. to the Potrero Stage. (approx 0.7 mile walk) The theater will be on the right side of 18th St. coming from this direction.

There are many wonderful restaurants just a couple of blocks away from the theater. Click here for a Yelp list of the restaurants nearby.